f444 Terms and Conditions

2.1 Minimum Age Requirement

You must be at least 21 years old to use the f444 platform. This service is available only to those aged 21 and above. We may request identity documents at any time to verify age, and we reserve the right to close an account if accurate information is not provided.

2.2 Other Eligibility Conditions

• You must be a valid individual account holder — registration on behalf of a company or organisation is not accepted.
• Each individual may operate only one account. Creating multiple accounts is strictly prohibited.
• Any user previously banned or suspended by f444 may not create a new account.
• You may not use this platform if online gaming is legally prohibited in the jurisdiction where you reside or are located.

4.1 Deposits

You can deposit funds to f444 using bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳300.

• Only payment accounts registered in your own name may be used for deposits.
• Deposits from third-party accounts are not accepted and any such transactions will be cancelled entirely.
• If a technical issue occurs during a deposit, contact us immediately via live chat.
• f444 reserves the right to return any deposit or delay processing without providing a reason.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Approved withdrawals are generally completed within 1 hour. The following conditions apply to withdrawals:

• Account verification must be completed before submitting a withdrawal request.
• Withdrawals must be made to the same payment method used for the deposit — withdrawals to a different method are generally not approved.
• Bonus balances cannot be withdrawn until the bonus wagering requirements have been met.
• f444 may temporarily suspend a withdrawal in cases of suspected suspicious activity.
• Maximum withdrawal limits are set by f444 and are subject to change.

6.1 VIP Levels and Benefits

The f444 VIP program has five levels. A weekly cashback benefit applies at each level:

• Bronze level — up to 0.3% weekly cashback
• Silver level — up to 0.6% weekly cashback
• Gold level — up to 0.9% weekly cashback
• Platinum level — up to 1.2% weekly cashback
• Diamond level — up to 1.5% weekly cashback

6.2 VIP Terms

• Progression through VIP levels is determined by gaming activity and at f444's discretion.
• The method used to calculate cashback amounts is set by f444 and is subject to change.
• VIP benefits are non-transferable and are for the personal use of the account holder only.
• All VIP benefits will be cancelled if an account is closed or banned.

7.1 Platform Usage Restrictions

The following activities are strictly prohibited on the f444 platform and may result in account cancellation and balance forfeiture:

• Conducting gaming through any form of fraud, manipulation, or dishonest means.
• Placing bets using bots, automated software, or artificial methods.
• Using the platform for money laundering or transactions involving illegal funds.
• Attempting unauthorised access to f444's systems or network.
• Collecting other users' information or attempting to cause them harm.
• Exploiting platform vulnerabilities or errors, or attempting to manipulate outcomes.
• Operating multiple accounts from the same IP address or device.

7.2 Consequences

If any of the above prohibited activities occur, f444 may cancel the relevant account without notice, forfeit the balance, and take legal action if necessary.

8.1 Responsible Gaming Commitment

f444 places the highest priority on responsible gaming. We believe gaming should be for entertainment — not as a source of income. Every user is advised to set a budget according to their means before playing.

8.2 Self-Exclusion and Limits

• If you feel that gaming is having a negative effect on your life, you can apply for self-exclusion.
• Contact our support team to set deposit limits, betting limits, or session limits.
• To learn more about problem gaming, visit our Responsible Gaming page.

10.1 Service Guarantee

f444 strives to provide an uninterrupted, error-free service, but the service may be temporarily disrupted due to technical issues, maintenance, or external causes. f444 will not be held responsible for such unintentional disruptions.

10.2 Financial Loss Limits

• f444 is not responsible for financial losses resulting from gameplay losses.
• If a bet is lost due to a technical issue, f444 will investigate and make a decision, and that decision will be final.
• f444 is not liable for delays caused by faults in third-party payment systems.
• f444 will not be liable for any indirect, incidental, or consequential losses.

11.1 Complaints Process

If you have a dispute or complaint, please first contact our 24/7 live chat support or email us at [email protected]. We take all complaints seriously and will work to resolve them as quickly as possible.

11.2 Resolution Procedure

• Initial complaints can be submitted via live chat or email.
• f444 will review the complaint and gather any necessary evidence.
• After the investigation is complete, f444 will issue a final decision.
• f444's final decision is binding and applies to both parties.

12.1 Severability

If any part of these Terms is declared invalid or unenforceable by a court or authority, that part will be set aside, but the remaining Terms will continue in full effect.

12.2 Entire Agreement

These Terms, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between f444 and the user. Any prior oral or written understandings are replaced by these Terms.

12.3 Language and Communication

All communication with f444 may be conducted in Bengali or English. The support team provides assistance in Bengali 24 hours a day, 7 days a week. Contact us at [email protected] or via live chat.